This company was
finally hit by the FTC।
Their tactics were aggressive: they called people indiscriminately and misled people on the phone. Nate Anderson writes:
They didn't bother targeting people who had recently purchased vehicles; in fact, they did no targeting at all... [One telemarketer's training manual states: ] "Transcontinental’s training manual states that if asked the question, "Who Are You?," telemarketers are to respond: "We are the Warranty Service Center. We provide warranty services for ______ (Ford, GMC, Honda, Toyota, Nissan, etc.) throughout the United States and Canada."
I thought for a while that they were legitimate, since I'd bought used 2005 car a few years ago, and it seemed feasible that there really was a warranty about to expire. Then I learned that everyone else, even people without cars, were getting these calls too.
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